- Thanksgiving Holiday Hours
- Your Health. Your Choice. Open Enrollment Has Begun.
- Masking Update for Yale Health Center – December 1
- Risk Less. Yale More.
- Give Back with Yale Health!
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Wishing You a Happy Thanksgiving
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As we pause for the holiday, we hope you find time to reconnect with family, friends, and loved ones — and give thanks in your own way for what matters most. Thank you for being part of the Yale Health community. We’re grateful for your trust and partnership in health.
Yale Health Center Thanksgiving Hours
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- Closed on Thanksgiving Day (Thursday, Nov. 27)
- Acute Care at 55 Lock Street remains open daily, 8:00 a.m.–10:00 p.m., including holidays and recess days.
- Most clinics will be closed on Friday, Nov. 28.
- Please check our website for details on Pharmacy, Blood Draw (Quest), and Diagnostic Imaging hours during the recess.
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Annual Enrollment: November 17–December 5
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Your Health. Your Community. Your Choice.
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As Annual Enrollment has begun, we invite you to continue your journey with Yale Health in 2026. If you keep your benefit elections the same, your coverage will automatically carry over — no action is required.
Why stay with Yale Health? Because we’re committed to care that grows with you. Here’s what’s new and coming soon:
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- Expanded Access
- More board-certified clinicians for faster primary care appointments
- Access to Yale Medicine specialists at Bridgeport Hospital, Milford Hospital, and Trumbull’s Park Ave. Medical Center
- Enhanced In-House Services
- Additional endoscopic procedures available onsite
- Emergency Department physicians now care for patients in Acute Care evenings and weekends
- Acute Care equipped to treat more conditions in a calmer setting
- Improved Scheduling
- Schedule and cancel appointments in most departments directly through MyChart
- Trusted by Your Peers
- Nearly 80% of Yale staff choose Yale Health for their care
- Likelihood to Recommend: 97.5%
- Overall Satisfaction: 91.2% (Press Ganey, April–September 2025)
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Thank you for being part of a healthcare community dedicated to your health and well-being. We’re excited for what’s ahead — because your trust helps us thrive together.
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New Masking Policy Begins December 1
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Starting December 1, Yale Health will implement an updated masking policy designed to keep our community safe while supporting a welcoming environment for care.
What’s changing?
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- Healthcare workers will be required to wear a mask in clinical areas where respiratory infections can easily spread, such as exam rooms and treatment areas.
- Anyone experiencing respiratory symptoms is required to wear a mask throughout Yale Health Center.
- In common areas, masking will be optional, though we encourage anyone who feels more comfortable wearing a mask to do so.
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Why the change?
This policy reflects current public health guidance and our commitment to balancing safety with flexibility. It also allows us to respond quickly if conditions change.
What does this mean for you?
When you visit Yale Health, if you need a mask, they will be available at our main entrance and check-in desks.
Thank you for helping us maintain a safe and respectful environment for all members and your caregivers. Together, we can protect each other from respiratory illnesses.
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Have Questions About Your Coverage?
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Stop by our Annual Enrollment Event on November 20, 9:00–11:00 a.m. at 55 Lock Street for an in-person informational session.
Can’t make it? We’re here for you:
Member Services: Monday–Friday
📧 member.services@yale.edu
☎ 203-432-0246
Ask Yale Health Chatbot: Available 24/7 on our website for quick answers about your coverage.
Your health, your choice — and we’re here to help every step of the way.
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Protect What Matters Most — Flu & COVID Clinics Are Open
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Don’t let the flu or COVID knock you out of work, family events, or the moments that matter most. Yale Health’s Flu and COVID-19 vaccine clinics remain fully open.
Vaccination is the simplest way to protect yourself and those around you. We’ve made it easy:
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- Walk-In Clinics: Weekly clinics are held at the Yale Health Center and across campus. No appointment is needed.
- Saturday Family Clinics: Convenient for busy families — flu and COVID vaccines available.
- Pediatric Appointments: Children can receive vaccines during scheduled well visits or nurse visits, Monday–Friday.
- Free Flu Vaccines: Available to Yale Health members only through Yale Health clinics.
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Give Back with Yale Health!
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This holiday season, Yale Health is partnering with three community organizations to collect donations for our community. Donation collection boxes will be stationed in the Yale Health lobby from December 15 – 18, 2025.
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- The Downtown Evening Soup Kitchen (DESK) provides meals and other basic needs for those experiencing homelessness in the New Haven area.
- Donation needs: Non-perishable canned and dry goods.
- New Haven Reads supports local students through the distribution of free books and one-on-one tutoring sessions to promote literacy.
- Donation needs: New or used children’s books are preferred. All books are welcome!
- In partnership with the Yale Veterans Network, Toys for Tots brings holiday joy to children in need every year.
- Donation needs: New, unwrapped toys for children of all ages.
- Additionally, the Nanci J. Fortgang Yale Health Patient Hardship Fund provides financial assistance to eligible Yale Health members experiencing hardship so they can access or adhere to care plans.
- Donation needs: Voluntary contributions—100% of donations go directly to patients in need. Checks can be mailed to Yale Health Business Office or donate online via Yale University’s Giving to Yale
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How are we doing with your Member Update? Your input helps us make this newsletter more useful, engaging, and relevant to you. Take our quick 1-minute survey to share your thoughts — and you’ll be entered for a chance to win some exclusive Yale Health swag!
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Yale Health
Acute Care: 203.432.0123
Internal Medicine: 203.432.0038
Member Services: 203.432.0246
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