- Flu and COVID Vaccine Clinics are Open
- Right Care. Right Place. Right Time.
- Your Health. Your Choice. Open Enrollment Begins Soon.
- Acute Care at 55 Lock St.: Meet Dr. Amir Mansour
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Protect What Matters Most — Flu & COVID Clinics Are Open
Don’t let the flu or COVID knock you out of work, family events, or the moments that matter most. Yale Health’s Flu and COVID-19 vaccine clinics are fully open — and we’re excited to share that pediatric COVID vaccines are now available.
We’ve made it easier than ever to protect yourself and your loved ones this season.
Here’s how:
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- Walk-In Clinics: Weekly clinics are held at the Yale Health Center and across campus. No appointment is needed.
- Saturday Family Clinics: Designed for busy families — get flu and COVID vaccines together. Schedule your visit.
- Pediatric Appointments: Children can receive vaccines during scheduled well visits or nurse visits, Monday–Friday.
- Free Flu Vaccines: Available to Yale Health members only through Yale Health clinics.
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Right Care. Right Place. Right Time.
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Not sure where to go? Start with Acute Care at 55 Lock Street.
Did you know? Yale Health’s Acute Care at 55 Lock Street is staffed by the same board-certified Emergency Medicine physicians who care for patients in the hospital. These doctors are trained to handle urgent and complex medical situations — so whether it’s a high fever, a deep cut, or a sudden illness, you’re in expert hands.
Unlike a busy hospital Emergency Department (ED), Acute Care at 55 Lock Street provides a calmer, more personalized setting. You’ll receive the same expert care with shorter waits, less stress, and seamless coordination with your Yale Health team. Plus, you can feel confident that if you need a higher level of hospital care, there will be no barriers to accessing it.
Why Choose Acute Care?
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- Expert care from Yale ED physicians
- Open 7 days a week, including holidays and recess
- Extended hours: 8 a.m. – 10 p.m.
- 24/7 nurse triage line for clinical questions and guidance
- Convenient location on campus: 55 Lock Street, New Haven
- Connected to Yale Health for seamless follow-up care
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Our nurse triage line is available 24/7.
Call 203-432-0123 anytime for help deciding whether to:
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- Visit Acute Care at 55 Lock Street
- Schedule with your primary care physician
- Head to the Emergency Department
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If it’s not a true emergency, before heading to the ED, call Yale Health Acute Care first. We’re here to help you get the right care, in the right place, at the right time.
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Let’s Continue to Engage, Care, and Thrive — Open Enrollment Begins Soon
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Your Health. Your Community. Your Choice.
As Yale’s Annual Enrollment period approaches this November, we want to thank you for being part of the Yale Health community. Your trust and feedback continue to shape the care we provide — and we hope you’ll choose to stay with us in the year ahead.
Here’s what’s new and coming soon:
✅ Expanded Access
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- We’ve added more board-certified clinicians to reduce wait times and offer faster access to primary care appointments.
- Members now have direct access to Yale Medicine specialists at Bridgeport Hospital, the Milford campus, and Trumbull’s Park Avenue Medical Center.
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- Expanded in-house endoscopic procedures improve access and streamline your care experience.
- Yale Medicine Emergency Department physicians now support our Acute Care team during evenings and weekends.
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- Nearly 80% of Yale staff choose Yale Health for their care — and we’re growing to serve you even better.
- Independent Press Ganey member survey results from April–September 2025 show:
- Likelihood to Recommend Yale Health: 97.5% (up from 85.6%)
- Overall Satisfaction: 91.2% (up from 84.7%)
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✅ Coming Soon: Improved Scheduling
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- Schedule and cancel appointments directly through MyChart — giving you more control and convenience.
- Your feedback drives our improvements. Together, we’re building better care.
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Let’s continue to Engage, Care, and Thrive together.
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Expert Care, Shorter Wait: Meet an ED Physician in Acute Care
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Meet Dr. Amir Mansour, an Emergency Medicine physician and Assistant Professor at the Yale School of Medicine who recently joined Yale Health’s Acute Care team!
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What inspired you to pursue a career in emergency medicine?
I was inspired to pursue medicine by the incredible physicians who cared for me growing up. My pediatrician, Dr. Boudinot, was amazing! She was there through all my ups and downs, and she even celebrated with me when I opened my medical school acceptance letter right in her office. I was also influenced by Dr. Wroble, my orthopedic surgeon. He not only treated me after wrestling injuries but also invited me to shadow him, giving me an invaluable look into the medical field.
I was drawn to emergency medicine because of the wide variety of undifferentiated patients you help. You never know what’s coming through the door next, and it’s humbling to have an immediate impact on people’s lives. Plus, the skills you build in emergency medicine are practical and useful far beyond the hospital.
What are some of the most common diagnoses you encounter at Yale Health’s Acute Care?
One of the most common diagnoses we see at Yale Health’s Acute Care is upper respiratory infections (URIs). These spread quickly, especially in close-knit communities like a university. The best treatment for URIs is symptomatic care — getting plenty of rest and staying well hydrated. And don’t forget to get your flu shot! It’s a great way to prevent the flu and its complications.
What aspects of your work at Acute Care do you enjoy the most?
I absolutely love meeting all the wonderful people from Yale. Everyone has such diverse backgrounds and fascinating stories. While I wish we were meeting under better circumstances, it’s a privilege to care for them and to be a part of their journey to recovery. It’s the human connections and the chance to make a difference in their lives that I cherish the most.
Can you share some universal safety tips to help people avoid needing Acute Care?
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- Wash your hands regularly
- Don’t share drinks
- Avoid e-scooters at all costs
- Keep a small first aid kit handy
- Get outside, stay active, and enjoy all that New Haven has to offer
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Could you share a fun fact or something interesting about your experience or background in healthcare?
Before coming to Yale, I worked extensively in event medicine. My hospital was the health care provider for the Cincinnati Bengals, so I got to work on the sidelines of the game — and even worked at the Taylor Swift concert at the stadium!
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We look forward to your active participation and feedback. Let us know what topics you'd like to see covered in future newsletters by sharing your ideas with us at yh_communications@yale.edu. Your input helps us better serve your needs and interests.
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Yale Health
Acute Care: 203.432.0123
Internal Medicine: 203.432.0038
Member Services: 203.432.0246
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