HSIT Desktop Support Meets to Strengthen and Streamline Modern Computer Provisioning
YSN Simulation Lab Powering Clinical Education With AI And VR
Technology Innovation in Medical Education Series (Time Series) Showcase AI, XR At YSM & YSN
YSM/YSPH Alumna Bridging the Digital Health Gap to Combat Chronic Disease in Africa
AI-Powered Ultrasound in Point-Of-Care Diagnostics
Save The Date - YSM ETI Time Series Event on March 3, 2026
Delivering Visibility and Value – For YM Funds Flow Process
YSM ETI Presents AI Innovations at AAMC Virtual Conference
Tips and Reminders for IT Service Changes for the Health Campus
Welcome New Team Members
Open Positions
Other Happenings
YSM Technology Support Services lunch and learn for IT
NEW OPEN FORUM FOR IT ON HEALTH CAMPUS:HSIT xChange is a new open forum designed to keep you informed and give you a direct voice in shaping IT services across the health campus. The goal of the series is to keep faculty and staff informed and prepared for IT changes, improve customer service experience based on your input, and create an open space for dialogue, panel discussions, and short spotlight talks. Open to all faculty and staff, you will have the opportunity to share feedback on what’s working and what is not, ask questions directly to the HSIT team, and suggest future topics that matter to you.
At the first event on Mar. 6, you can expect clear updates on improvements to IT customer service, highlights of recent changes to the website and service portal, a demo of new chat tools that help you find documentation and install software faster, and a preview of what’s coming next. Register to join us on Mar. 6 at noon for a lunch-time discussion in the Anlyan Center (TAC) Auditorium or on Zoom and help improve how IT works for you!
HSIT DESKTOP SUPPORT MEETS TO STRENGTHEN AND STREAMLINE MODERN COMPUTER PROVISIONING: Team members gathered for a collaborative Focus Forum to refine and optimize our modern computer provisioning practices for Microsoft Windows and Mac OS. Through structured breakout discussions, the team identified areas of friction, prioritized improvements, and highlighted several high-impact opportunities that will enhance both efficiency and customer experience. The session showcased strong engagement across the team and reinforced our shared commitment to continuous improvement, thoughtful process refinement, and delivering secure, scalable support that adds real value to the communities we serve.
YSN SIMULATION LAB POWERING CLINICAL EDUCATION WITH AI AND VR: The Yale School of Nursing (YSN) Simulation Lab at West Campus is supported by a robust IT and digital infrastructure designed to enable high-fidelity, technology-driven clinical education at scale. The Simulation facility leverages advanced simulation technologies, including AI-enabled manikin capable of conversational interaction, standardized patient rooms equipped with integrated camera systems, and dedicated debriefing spaces that rely on secure audiovisual capture for instructional review.
The simulation lab plays a critical role in supporting more than 600 simulations annually for approximately 350 nursing students across multiple academic years, ensuring reliable recording, storage, and retrieval of simulation data. All video recordings are stored in an in-house server environment, supported by IT services and governed by defined privacy and data retention protocols, including student consent and end-of-term deletion policies. In addition, the lab is expanding into immersive learning through virtual reality (VR) technologies, further underscoring the importance of scalable infrastructure, secure data management, and integrated instructional systems in advancing technology-enabled healthcare education.
TECHNOLOGY INNOVATION IN MEDICAL EDUCATION SERIES (TIME SERIES) SHOWCASE AI, XR AT YSM & YSN: Through two recent TIME Series events, the Educational Technology and Innovation (ETI) team highlighted how high-tech initiatives have transitioned from conceptual ideation to active pilot phases. On Jan. 27, faculty and staff from YSM and Cushing Whitney Medical library presented key milestones including the implementation of an in-house ambient AI scribe that uses generative modeling to transcribe and summarize verbal feedback during patient interviews, alongside the use of photogrammetry to create high-fidelity 3D anatomical models for Apple Vision Pro headsets. On Feb. 20, the ETI team hosted a roundtable examining the evolving role of XR and 3D technologies in medical education. The session convened faculty, staff, and institutional partners to explore how immersive technologies are being implemented across departments and programs. Panelists Ray Hill, Travis McCann, Asher Marks, MD, and Lisa Zhang, MD shared examples spanning photogrammetry-based 3D anatomy models, immersive emergency medicine simulations, and VR-supported training initiatives. Speakers emphasized that meaningful impact depends less on hardware and more on thoughtfully designed, pedagogically grounded content aligned with curricular goals. The discussion also addressed practical considerations critical to institutional adoption, including infrastructure reliability, accessibility, psychological safety for learners, and coordination with IT and privacy requirements.
YSPH/YSM ALUMNA BRIDGING THE DIGITAL HEALTH GAP TO COMBAT CHRONIC DISEASE IN AFRICA: By leveraging a sophisticated digital ecosystem, mDoc — a wellness app created by Nneka Mobisson ’04 — is transforming chronic disease management for low-income populations in Nigeria through a multi-layered technology strategy. At the heart of the platform is a wellness app that provides virtual self-care health coaching, utilizing behavioral science and data analytics to drive lifestyle modifications for over 150,000 members. To ensure inclusivity, the company employs an omnichannel approach, supporting basic phones via SMS while utilizing physical "nudge hubs" equipped with Wi-Fi to help smartphone users sync data and overcome local electricity challenges. Most notably, the integration of Kem, an AI health coach, and NaviHealth.ai, a geo-mapped directory of verified healthcare facilities, demonstrates a scalable model where LLMs and digital navigation tools fill critical gaps in overburdened healthcare infrastructures.
AI-POWERED ULTRASOUND IN POINT-OF-CARE DIAGNOSTICS: YSM Cristiana Baloescu, assistant professor of emergency medicine, is exploring how AI can revolutionize point-of-care ultrasound (POCUS) by automating complex image acquisition and interpretation. By leveraging AI algorithms to quantify physiological data, such as lung ultrasound imaging, cardiac ejection fraction in the heart, this technology enables non-expert clinicians to capture high-quality diagnostic clips and receive real-time decision support. Beyond the bedside, Baloescu highlights how AI integration optimizes clinical workflows through automated quality assurance, image archival work, and streamlined documentation, ultimately extending sophisticated diagnostic capabilities to triage units and remote emergency transport.
SAVE THE DATE - YSM ETI TIME SERIES EVENT on Mar. 3, 2026:
March ETI TIME Series Event: Climate Consciousness and Sustainable Use of AI Tools Date: March 3, 2026 Time: 3 PM - 4:30 PM Location: Cohen Auditorium (within the Yale Child Study Center) - 230 S Frontage Rd NIHB E-02, New Haven, CT 06510. See Driving and parking directions.
This in-person event will explore the intersection of artificial intelligence, medicine, and environmental sustainability. The panel will address the environmental impact of AI tools in medical education, focusing on the energy demands of AI models, the lifecycle impacts of servers and devices, and the ecological costs of raw materials. The discussion will highlight global disparities, where high-income communities use of energy-intensive AI tools burdens low and middle-income communities. Actionable strategies for promoting sustainable AI practices at various levels will also be proposed. Light refreshments will be served. RSVP for the March ETI TIME event.
DELIVERING VISIBILITY AND VALUE – FOR YM FUNDS FLOW PROCESS: The Health Sciences IT Application Services team successfully partnered with the Salesforce team to modernize the Yale Medicine Funds Flow tracking process, delivering a solution that has significantly improved visibility, efficiency, and reporting for the ACE Business Development team. Launched on Salesforce in May 2025, the new Yale Medicine Funds Flow tracker replaced a manual Excel spreadsheet with a comprehensive, real-time project management tool that shows where each business plan resides in the planning cycle, captures all changes, and supports robust reporting and key performance metrics. These capabilities allow the Yale Medicine team to move from manual tracking to data-driven insights, supporting more informed decision-making and stronger operational oversight.
YSM ETI PRESENTS AI INNOVATIONS AT AAMC VIRTUAL CONFERENCE: YSM Educational Technology & Innovation (YSM ETI) team presented two AI applications at the AAMC 2026 Emerging Technologies for Teaching and Learning: Digital Demonstrations Virtual Conference, held Feb. 4-5, 2026. Ye Xu, PhD; Kathleen Ludewig, PMP; and Jaideep Talwalkar, MD; demonstrated "Ambient AI Feedback: Summarizing Instructor Verbal Debriefs in Real Time." Xu showcased technology that captures live transcription during practice clinical encounters, automatically summarizing instructor feedback and generating draft clinical notes for students. In a second session, "Transforming Curriculum Search with AI at Yale School of Medicine," Lei Wang, MSI; Gary Leydon; and Xu presented the YSM MD Program curriculum search bot, detailing its construction and practical applications for navigating medical school curriculum. These presentations highlight YSM ETI's leadership in developing AI-powered solutions that enhance medical education.
FEBRUARY 2026 TIPS AND REMINDERS FOR IT SERVICE CHANGES FOR HEALTH CAMPUS:
Customer Engagement
HSIT xChange
The HSIT xChange series is a new hybrid forum that launches Mar. 6, 2026 at noon in the Anlyan Center (TAC) Auditorium and via Zoom. The first session will include updates on improvements to IT customer service, demo of new chat tools, recent changes to the website and service portal, and more.
Why Attend: Learn about recent changes, share feedback, ask questions, and suggest future topics.
Our Goal: Keep faculty and staff informed, improve customer service, and create an open space for dialogue and feedback.
Cybersecurity
Cybersecurity is a personal safety and security matter. Learn tips on keeping oneself, family members, and work-related activities safe from identity theft, cyberbullying, and scams. Using a secure device that meets Yale Minimum Security Standards (MSS) is important to protect Yale information (HIPAA, proprietary information, research work, etc.) when working remotely or off-site.
Yale will retire from the Box at Yale service in March 2026. Files in Box will be automatically moved to Yale Microsoft 365, school-by-school. YSPH and YSN have already migrated files, and YH is currently in the process of migration. YSM migration began Feb. 20 at 5 p.m. EST and completed Feb. 23. Going forward, HSIT recommends reviewing and migrating data to free, Yale-supported Microsoft 365 tools such as OneDrive, Teams, and SharePoint. Read more details on available storage options.
The guidance aims to inform health sciences professionals about responsibly adopting and implementing AI technologies in healthcare, placing a strong emphasis on ethical considerations, patient safety, and effective tool selection.
Upload up to ten files at once to any of the models.
With parity to use model-agnostic agents (currently six available) to get the best model per task with consistent behavior.
Interpret code easier, with better data previews, guided output, and clearer errors.
Improved visibility into tool execution and code.
Change Management Training
University-Wide Community of Practice for Change Management
The Organizational Change Management Community of Practice (OCM CoP) brings together change agents to build connections and strengthen the change management discipline across Yale. The kickoff meeting was held on Feb. 25, launching this collaborative group to enhance the university’s collective ability to navigate change successfully. Through open dialogue and shared learning, the OCM CoP aims to strengthen alignment with strategic goals, build capacity for effective change management, and exchange proven practices and success stories. To learn more or join, email OCM@yale.edu.
New Training in Workday
Yale Medicine Training & Development team offers in-person and virtual learning for managers and staff across YSM. Available in Workday Learning, YSM members can sign up for five classes: Introduction to ADKAR, Introduction to Change Management, Introduction to Leading Change, Thriving Through Change, and Change Reinforcement Workshop.
WELCOME NEW TEAM MEMBERS
Paul Sobkiewicz – IT Manager – Technology Support Services
Luke Spicknall - Classroom Technology & Media Specialist– Technology Support Services
