YSM's First Associate Dean of Educational Technology & Innovation
Academic Analytics Team Joins Enterprise Analytics
Health Sciences IT: Supporting Yale Medicine’s Mission
Launch of Human Study Subject Payment Tracker
Introducing GPT-4o-mini on Clarity
NEW YEAR, NEW BALANCED SCORECARD: As we embark on the new year, Health Sciences IT introduced new goals in the FY25-FY27 Balanced Scorecard, a strategic roadmap designed to enhance our performance and efficiency across multiple dimensions. The Balanced Scorecard outlines key objectives across four perspectives: Stakeholders, Financial Stewardship, Internal Processes, and Organizational Learning and Growth.
The focus areas include:
Enhancing customer service experience
Centralizing software and hardware purchases
Defining a service catalog
Increasing professional growth opportunities
This strategic approach is aimed at improving the overall performance and operational efficiency of Health Sciences IT.
NEW DIRECTOR OF RESEARCH SYSTEMS: We’re excited to announce the appointment of Mr. Nazmul Islam as the inaugural Director of Research Systems for Health Sciences IT, starting January 27.
Mr. Islam joins us from the University of Alabama at Birmingham (UAB), where he served as IT Director for the School of Medicine. During his time there, he led major projects, including the creation of UAB’s first HIPAA and FISMA-compliant data centers, saving the institution $30M through a new research and analytical platform. He also built an award-winning research computing infrastructure and led efforts to integrate clinical and research data systems.
In his new role, Mr. Islam will lead the Research Systems team, overseeing three core units: Research Compute Infrastructure, Lab Solutions, and Specialty Systems, to support secure, high-risk research environments and advanced scientific workflows across the Health Sciences campus.
WELCOME EDUCATIONAL TECHNOLOGY & INNOVATION LEADERSHIP: Dr. Jaideep Talwalkar has been appointed as the first Associate Dean for Educational Technology & Innovation at the Yale School of Medicine (YSM), effective February 15, 2025. In this new leadership role, Dr. Talwalkar will play a pivotal part in advancing the YSM Strategic Plan for Medical Education by identifying and integrating cutting-edge technologies to enhance teaching and learning across all levels of education. His work will focus on optimizing the use of learning management systems, simulation tools, virtual and augmented reality, and artificial intelligence, with the goal of improving learner engagement, fostering collaboration, and supporting innovative pedagogies in both classroom and clinical settings. The Educational Technology & Innovation group is co-lead by Dr. Talwalker and Kathleen Omollo, SPP, PMP, Director - Health IT Strategy & Portfolio.
Dr. Talwalkar brings a wealth of experience and expertise to this role, having served as YSM’s Director of Clinical Skills since 2014 and Assistant Dean for Education since 2022. His leadership in curriculum mapping, technology-enhanced education, and student assessment has been instrumental in the school’s LCME re-accreditation process and the implementation of the YSM Strategic Plan. Notably, during the COVID-19 pandemic, Dr. Talwalkar quickly leveraged technology to maintain clinical skills training through simulation and videoconferencing. He is also leading several pilot projects involving artificial intelligence, such as using ambient listening technology for student assessments and deploying simulated humans to teach medical interviewing. A nationally recognized leader in medical education technology, Dr. Talwalkar’s work continues to shape the future of medical education at Yale and beyond.
ACADEMIC ANALYTICS TEAM JOINS ENTERPRISE ANALYTICS: The Yale School of Medicine Academic Analytics team has joined Health Sciences IT Enterprise Analytics. This integration brings a team with extensive expertise and technical proficiency, which will contribute to strengthening our services across all health campuses. Enterprise Analytics remains committed to fostering collaborative partnerships within the Yale Health Sciences community and advancing initiatives that reinforce Yale’s leadership in medical education, research, and public health. We welcome the team members and look forward to their contributions to the development of a self-service enterprise data platform.
HEALTH SCIENCES IT: SUPPORTING YALE MEDICINE’S MISSION: Health Sciences IT provides essential support to Yale Medicine, managing over 2,200 faculty and administrative endpoints to ensure smooth operations. The team oversees desktop support for nearly 1,800 clinical faculty devices and 440 administrative endpoints, minimizing downtime and enhancing productivity. Health Sciences IT also plays a key role in several initiatives, including implementing a unified provider scheduling tool and efforts to streamline faculty onboarding and software procurement processes.
In addition to infrastructure support, Health Sciences IT partners on projects that streamline processes and reduce inefficiencies, such as simplifying software procurement and improving vaccination health requirements management. The team also supports critical systems like the YM provider funds flow tracker, credentialing platforms, and compliance tools, ensuring technology aligns with Yale Medicine’s evolving needs and enhancing clinical and administrative
HUMAN STUDY SUBJECT PAYMENT TRACKER PILOT LAUNCHED: In January, the YSM Human Study Subject Payment Tracker began pilots for the Child Study Center, and Departments of Psychiatry and Internal Medicine. This new Salesforce application facilitates the collection of essential SSN/TINs and immigration/tax residency status for compliance with IRS tax reporting, withholding, and immigration laws, ensuring all necessary documentation was properly managed for both U.S. and non-U.S. payees.
INTRODUCING GPT-4o-mini ON CLARITY: Yale Information Technology introduced GPT-4o-mini on the Clarity Platform. This new, energy-efficient language model is designed to handle day-to-day tasks with ease, saving both time and energy while ensuring high-quality responses.
Key Benefits:
Energy Efficiency: GPT-4o-mini provides excellent performance with significantly reduced energy consumption.
High-Quality Responses: Enjoy accurate and reliable outputs for straightforward queries.
Secure and Versatile: Suitable for use with low, medium, and most high-risk data, excluding ePHI.
You can easily select GPT-4o-mini from the drop-down menu in Clarity. We encourage you to explore this new option and share your feedback!
NEW DIRECTOR OF RESEARCH SYSTEMS: We’re excited to announce the appointment of Mr. Nazmul Islam as the inaugural Director of Research Systems for Health Sciences IT, starting January 27.
WELCOME EDUCATIONAL TECHNOLOGY & INNOVATION LEADERSHIP: 
